Email account settings - Microsoft Outlook Express Home page Web design / development Search Engine Optimisation Web hosting Email marketing Banner adverts Portfolio Contact Siris Digital Technical Support Printable version This page explains how to set up your email account in Microsoft Outlook Express. These instructions relate to Microsoft Outlook Express 6. For other versions the details may vary slightly but will be essentially the same. If you use Microsoft Outlook for connecting to your email account, please read the Outlook instructions here. Set up the email account In the main menu at the top of the screen, click Tools, then Accounts In the pop-up window, click the Add button and select Mail Enter your name and click Next Enter your email address e.g. someone@yourdomain.com and click Next Select POP3 as your incoming mail server type from the drop-down box For "Incoming mail (POP3, IMAP or HTTP) server:" enter mail.yourdomain.com Replace yourdomain.com with your own domain name be sure to use a dot rather than the @ symbol here i.e. mail.yourdomain.com not mail@yourdomain.com For "Outgoing mail (SMTP) server:" enter mail.yourdomain.com Replace yourdomain.com with your own domain name be sure to use a dot rather than the @ symbol here i.e. mail.yourdomain.com not mail@yourdomain.com Click Next For "Account name" use your email address See notes below if you have domain aliases (multiple domain names pointing to the same web space and email accounts) Enter your password and click Next, then Finish and you will be returned to the first pop-up window listing your email accounts Select the email account you’ve just added. It will probably be named "mail.yourdomain.com" where yourdomain.com is your own domain name Click Properties Click on the Servers tab Tick the box at the bottom of the pop-up window entitled "My server requires authentication" Click the Settings button Select "Use same settings as my incoming mail server" and click OK Click OK and then Close to return to the main Outlook Express screen Test the email account Click Create Mail in the main toolbar at the top of the screen Address the email to test@sirisdigital.com Send the email by clicking the Send button near the top-left of the screen If you have more than one email account set up in Outlook Express, you will need to choose which email account you want to send this email from. Do this by clicking the From drop-down list just above where you enter the recipients email address If the test email account receives your email it will reply automatically. Click the Send/Receive button again to pick up the reply email If you sent and received the test message, then you have successfully set up your email account. Congratulations! Trouble shooting Can't send emails but can receive Many Internet Service Providers (ISP) block you from sending emails using anything but their own SMTP server. In this case perform the following steps: In the main menu at the top of the screen, click Tools, then Accounts Select the email account you’ve just added. It will probably be named "mail.yourdomain.com" where yourdomain.com is your own domain name Click Properties Click on the Servers tab Change the Outgoing mail (SMTP) to the SMTP server provided by your ISP Click the Settings button near the bottom of the window Select "Log on using" Enter the account name and password provided to you by your ISP Click OK, then OK again, then Close to return to the main Outlook Express window Try sending the test email again Notes for customers with domain aliases Domain aliases are other domain names that point to the same web site or email accounts. For example a company that sells gizmos may have www.gizmos.com, www.gizmos.co.uk and www.mygizmos.com all pointing to the same web site. If all your domain aliases are set up through Siris Digital, you can use any version of the email address. For example yourname@gizmos.com, yourname@gizmos.co.uk and yourname@mygizmos.com will all route emails to the same account. When connecting to the email account in Microsoft Outlook, however, only one of these email addresses will work as the username. You must use the email address that relates to the primary domain name i.e. the first domain name that you set up for the web site. For example if www.gizmos.com was the first domain name set up then this is the primary domain name. You should therefore use yourname@gizmos.com as your email username.