Using the web mail interface

Benefits

All of our email accounts include a web mail interface which allows you to connect to your email account using a web browser.

This enables you to check and send emails from any computer that is connected to the internet when you are away from the office.

Instructions

1. Using a computer that is connected to the internet, open a web browser window. For example Internet Explorer, Firefox, Safari etc
2. In the web browser's address bar enter the address of your mail server. For example mail.yourdomain.com (replacing yourdomain.com with your actual domain name). Enter the address in the format shown here; you do not need to enter "www." before the address
3. Enter your email address and password, and then click Login. For users with domain aliases, please read the notes below

Notes for customers with domain aliases

Domain aliases are other domain names that point to the same web site or email accounts. For example a company that sells gizmos may have www.gizmos.com, www.gizmos.co.uk and www.mygizmos.com all pointing to the same web site.

If all your domain aliases are set up through Siris Digital, you can use any version of the email address. For example yourname@gizmos.com, yourname@gizmos.co.uk and yourname@mygizmos.com will all route emails to the same account.

When connecting to the email account in the web mail interface, however, only one of these email addresses will work as the username. You must use the email address that relates to the primary domain name i.e. the first domain name that you set up for the web site. For example if www.gizmos.com was the first domain name set up then this is the primary domain name. You should therefore use yourname@gizmos.com as your email username.